© 2025 MrsMac. All rights reserved.
This website and its content are the property of MrsMac and are protected by international copyright laws. No part of this website or its content may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of MrsMac, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law.
Sharing buttons are provided to share products with friends, enabling easy sharing of your favorite items directly from our website.
MrsMac may receive compensation for the promotion of third-party products and services. This compensation may influence the content, topics, or posts made on this site. However, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this site are purely the authors’ own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party in question.
Introduction
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
Collecting Personal Information
We may collect, store, and use the following kinds of personal information:
Information about your computer and about your visits to and use of this website.
Information that you provide to us when registering with our website.
Information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters.
Information that you provide to us when using the services on our website, or that is generated in the course of the use of those services.
Using Personal Information
We may use your personal information to:
Administer our website and business.
Personalize our website for you.
Enable your use of the services available on our website.
Send you goods purchased through our website.
Supply services purchased through our website.
Send statements, invoices, and payment reminders to you and collect payments from you.
Disclosing Personal Information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to the extent that we are required to do so by law.
VERY IMPORTANT – The below terms & conditions are binding to all registered general customers who buy on this platform.
Our general warranty on all items are:
Product with a purchase price less than R500 has a 7-day warranty.
Product with a purchase price of R500 or more has a 30-day warranty.
Upon receiving your stock:
Please make sure you received what you ordered and check that everything is working as it should.
If a product supplied is the wrong product or if the product is received damaged, follow the below steps:
Communicate any issues to our Customer Care Line (083 455 1652).
You will promptly receive relevant feedback/communication.
All products returned to MrsMac must be returned unused, with all the relevant parts of the product, and in the product’s original packing.
After we have received the wrong/damaged product back, we will inspect it and determine the way forward.
Replacement product will be communicated. If for any reason a replacement is not possible, we will provide you with alternative product options, an estimated time of arrival on new stock arriving (goes on backorder), a credit on your next order, or a refund.
Damaged product in this document refers to manufacturing faults only. Damages due to accidental or customer neglect do not apply.
Please note that MrsMac is a third-party reseller of goods and cannot be directly held accountable for any injuries or damages a product may cause due to product malfunctions or through the wrong/misuse on the customer’s side.
Any exceptions or uncertainties regarding this Damages/Return policy can be communicated directly to the Customer Care WhatsApp Line (083 455 1652).
This website is governed by the laws of South Africa, and MrsMac chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
MrsMac may, in its sole discretion, change this agreement or any part thereof at any time without notice.
VERY IMPORTANT – The below terms & conditions are binding to all registered general customers who buy on this platform.
MrsMac is here to assist you with a variety of shipping options. Remember to select the right shipping option at checkout.
It normally works out to be R85. If it is a large package, we will contact you to pay in the difference, which may be R119 – and in extreme cases you may contact us for a door delivery, which may be up to R245. A R5 handling fee is included in all cases.
Although we keep stock of certain items, we promote a huge range of products. For that reason, we need to pre-order stock as needed from our importer. In order to do this as efficiently as possible, we consolidate weekly orders by Monday, 19:00.
Courier parcels will normally go out on Wednesdays / Thursdays, or as otherwise communicated. In cases where we have stock on hand, we can assist immediately. Where needed, we can always arrange for an urgent consignment from our supplier.
You are welcome to collect your weekly orders on Wednesday, Thursday, Friday, or Saturday from our location, or as otherwise communicated.
Important Notes:
Due to our quick processing time, we may NOT be able to cancel or modify an order after it has been submitted.
It is your responsibility to choose the correct shipping method.
You can opt for insurance on parcels through Courier Guy. This is usually an additional cost of 2% to 4% of the parcel’s total value and will be for the customer’s account.
We currently only offer door-to-door delivery and as such P.O. Box addresses are not allowed.
The customer is responsible for ensuring the delivery address is correct.
The customer must make sure that there will be someone at the given address to receive and sign for the product during working hours.
Items will normally be delivered within 5 – 7 working days after payment was received unless otherwise stated.
Feel free to ask for help at our Customer Care WhatsApp Line (083 455 1652) or email us at hello@mrsmac.co.za.
This website is governed by the laws of South Africa, and MrsMac chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
MrsMac may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Introduction
These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full.
If you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.
License to Use Website
Unless otherwise stated, MrsMac and/or its licensors own the intellectual property rights in the website and material on the website.
Subject to the license below, all these intellectual property rights are reserved.
Acceptable Use
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
You must not use our website in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
Restricted Access
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
User Content
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to our website, for whatever purpose.
You grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to us the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Limitations of Liability
MrsMac will not be liable to you in relation to the contents of, or use of, or otherwise in connection with, this website for any direct, indirect, special, or consequential loss.